Privacy Policy

Effective Date: January 1, 2026

RetainerLogic.ai, LLC ("RetainerLogic," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our credit evaluation services.

Information We Collect

Information You Provide

  • Account Information: Name, email address, law firm name, bar number, and password when you register for an account.
  • Client Information: When you submit a credit evaluation request, you provide client identifying information including name, date of birth, Social Security Number, and address.
  • Payment Information: Credit card or payment details processed through our third-party payment processor (Stripe).

Information Collected Automatically

  • Usage Data: Information about how you interact with our services, including access times, pages viewed, and features used.
  • Device Information: Browser type, operating system, and IP address.

How We Use Your Information

  • To provide credit evaluation services as requested
  • To process transactions and send related information
  • To send administrative information, updates, and security alerts
  • To respond to inquiries and provide customer support
  • To comply with legal obligations, including FCRA requirements
  • To detect, prevent, and address fraud or security issues

Credit Information Handling

We access consumer credit information solely for the permissible purpose of evaluating creditworthiness in connection with credit transactions (deferred fee arrangements). We:

  • Only pull credit information with valid consumer consent
  • Do not store full credit reports—only risk assessments and recommendations
  • Do not share credit information with third parties except as required by law
  • Maintain records as required by FCRA for compliance purposes
  • Use soft inquiries that do not affect consumer credit scores

Information Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Third parties who perform services on our behalf (payment processing, hosting, analytics)
  • Credit Bureaus: To perform authorized credit inquiries
  • Legal Requirements: When required by law, subpoena, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • TLS 1.3 encryption for data in transit
  • AES-256 encryption for sensitive data at rest
  • Access controls and authentication requirements
  • Regular security assessments and monitoring

Data Retention

We retain information as follows:

  • Account Information: For the duration of your account plus 7 years
  • Credit Inquiry Records: 7 years as required by FCRA
  • Transaction Records: 7 years for tax and legal compliance

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account (subject to legal retention requirements)
  • Opt out of marketing communications

Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

RetainerLogic.ai, LLC
Email: [email protected]

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date.